Shipping policy

1. Processing Time

• All orders are processed within [5 to 6] business days (excluding weekends & holidays).
• Custom or made-to-order items may take additional processing time.

2. Shipping Rates & Delivery

• We offer standard & express shipping options.
• Estimated delivery times:
  • Standard Shipping: [6] days
  • Express Shipping: [5] days
• Shipping costs are calculated at checkout based on location & package weight.

3. International Shipping

• We ship worldwide! 🌍 International delivery times may vary due to customs processing.
• Customers are responsible for any customs duties or import taxes.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your package on our website or the courier’s tracking system.

5. Delayed / Lost Shipments

• If your package is delayed, please allow [ 2 to 3] extra days before contacting us.
• If your order is lost, reach out to [qalbstudio.official@gmail.com] with your order details.

6. Returns & Exchanges

• Shipping fees are non-refundable in case of returns/exchanges.
• Read our [Return Policy] for further details.